Tuesday 29 August 2017
The NSW government no longer regulates energy prices, leaving the federal government’s energy body and market forces to drive prices, which continue to increase. There are now a large number of different contract options for electricity and gas. The Australian Energy Regulator’s comparison website may make it easier to find the best offer, www.energymadeeasy.gov.au.
If you think a bill is wrong or you’re unhappy with how your account is managed, the independent Energy and Water Ombudsman can investigate and help with disputes: www.ewon.com.au. There’s some financial help if you are having trouble with energy bills HERE, and I’ve asked the minister how the government helps people facing energy poverty, HERE.