Tuesday 3 October 2017
Constituents have been calling about problems with NBN construction and connections, and there are many media reports about slow connections. The first point for complaints is NBN Co, 1800 687 626 or firstname.lastname@example.org. If this does not fix the problem, the Telecommunications Industry Ombudsman may be able to help: www.tio.com.au. As this is a Commonwealth Government program, your federal MP may have contacts to help resolve urgent problems or sort out disputes.