The Australian Government’s National Anti-scam Centre have reported a rise in criminals calling, emailing or messaging people and pretending to be from the bank so that they can steal money. The scammers ask you for personal or financial information, to transfer funds or to give them a one-time security code over the phone. They often claim to be from the bank’s fraud department and might say that there has been a compromised account or suspicious transaction.

To learn more about how to spot a scam and ways to protect yourself go to Scamwatch > HERE. If you have been affected by a scam, contact your bank or financial institution immediately. For help with compromised or stolen ID and support to recover from a scam contact IDCARE on 1800 595 160.