Homelessness Support

Where to get help if you are homeless in the Sydney city centre

The service providers below can help with information, showers, clothing, telephone, service referrals, arts and activities, meals, laundry, health, emergency aid, transport, crisis accommodation, internet, toilets and safe space/drop-in. Some provide specialist help for women, lesbian/gay/bisexual/trans/intersex/queer people and refugees. Check the details to see who can help with what you need. 

 

AskIzzy

 

  • free app listing service providers nearby
  • wide range of categories from food, money, jobs, complaints, community centres

Click Here for Ask Izzy

 

Wayside Chapel

Showers / Clothing / Phone / Service Referrals / Arts and Activities 

  • 2 centres, one in Kings Cross the other in Bondi
  • provide showers (until 9pm), clothing, toiletries, phone charging, information and phone calls
  • help with housing applications, referrals for housing, health, legal, mental health, Centrelink, employment, study and financial support
  • free haircuts every Tuesday 4pm - 7pm
  • social and recreational activities during Twilight Program from 4pm
  • Aboriginal Program with weekly lunch, arts and storytelling program and referrals
  • cafés which provide warm meals for a very low price
  • Community Dinner every Wednesday 6pm

Kings Cross: 29 Hughes Street, Potts Point

Telephone: 9581 9100       Email: csckingscross@thewaysidechapel.com

Hours:

        Mon: 9am - 10pm; Café: 9am - 9pm

        Tue-Sat: 9am - 10.30pm; Café: 9am - 9pm

  • Sun: 10am - 10.30pm; Café: 12pm - 9pm

Click Here for Wayside Chapel

 

 

Rough Edges

Meals / Arts and Activities / Service Referrals

  • café with free meals
  • safe creative drop-in space
  • practical help and referrals
  • financial information and support, including emergency relief
  • free legal service on Monday nights 6.30pm – 8pm & Friday 12pm – 2pm

Location: 120 Darlinghurst Road, Darlinghurst

Phone: 9360 6844 or 9360 6844 (main office)

Operating Hours:

  • Sun & Mon: 7.30pm - 9.30pm
  • Wed: 11am - 2pm, 7.30pm - 10pm
  • Thur: 7.30pm - 10pm
  • Fri: 11am - 2pm, 7.30pm - 10pm

Click here for Rough Edges

 

 

The Station

Meals / Showers / Laundry / Health / Clothing / Service Referrals

  • free breakfast and hot lunch 7 days a week
  • free shower and laundry services
  • toothbrushes and toothpaste, deodorant, ear buds, haircuts and donated clothing
  • psychiatrist, a general practitioner, lawyers, and a direct line with Centrelink
  • specialist homelessness service drop in centre with mental health, alcohol and drug, gambling support and referral
  • food parcels and food vouchers

Location: 82 Erskine Street, Sydney NSW 2000

Phone: 9299 2252

Hours:

  • Mon - Fri: 7.30am - 4pm   
  • Sat - Sun: 7.30am - 2pm
  • Breakfast: Mon – Sun (7.30am - 9am)
  • Lunch: Mon – Fri 12.30pm - 1pm, Sat – Sun (12pm - 12.30pm)

Showers:  Mon – Fri: 7:30am – 12:30pm Sat-Sun: 7:30am – 10:30pm

Laundry: Mon – Fri: 7:30am – 12:00pm Sat – Sun:  7:30am – 10:30pm

 

Click here for  the Station Ltd

 

 

Missionbeat

Emergency assistance / Transport / Crisis Accommodation

  • transport to services to meet immediate needs, including safe accommodation, medical care, food and clothing
  • may be able to provide a blanket or street swag

Phone: 1800 306 461 (or 9509 7100)

Hours: Mon – Sun (7am – 10am and  6pm - 9pm)

Location: 19 Denham St Surry Hills

Click here for Mission Beat Sydney

 

Exodus

Health / Meals / Phone / Internet / Arts and Activities / Service Referrals / Toilet / Showers / Laundry

  • walk-in free health centre providing primary health, drug, mental health, and chronic conditions support, including podiatry
  • dental, optometry and counselling services at health centre by appointment only
  • hairdressing, legal services, Centrelink support by appointment
  • daily free breakfast, lunch and dinner
  • access to a phone, internet (Monday to Friday, 9am - 4pm and Saturday to Sunday, 9am - 2pm)
  • access to showers (7am - 3.30pm)
  • OrangeSky laundry every Tuesday 7am - 12pm
  • artistic, sport and recreation activities

Location: 180 Liverpool Road, Ashfield

Phone: 8752 4600

Hall opens at 7am for coffee and TV

Health Centre: Monday and Wednesday (9am - 4pm); caseworkers available Mon – Fri (9am - 4pm)

Meal hours:

  • Breakfast: Everyday (arrive between 9am and 9.45am) at Loaves and Fishes Restaurant, 180 Liverpool Road Ashfield
  • Lunch: Everyday (arrive between 11.30am and 12.45pm) at Loaves and Fishes Restaurant, 180 Liverpool Road Ashfield
  • Dinner: Everyday (arrive between 7.30pm and 8.30pm) at Yurong Parkway in Woolloomooloo

Click here for Exodus

 

 

Women’s and Girls Emergency Centre

Crisis Accommodation / Emergency assistance / Service Referrals / Women’s Safe Space

  • personalised service to women, children, and young people who are homeless or at risk
  • inclusive of transgender people
  • basic necessities such as food, material and social assistance,
  • safe drop-in space
  • case management to help access housing, medical, drug and alcohol, mental health, legal and other services

Location: 174 Redfern St, Redfern

Phone: 9319 4088

Operating hours: Mon – Fri (8.30am – 4.30pm)

Click here for  Women's and Girls Emergency Centre

 

 

Lou’s Place

Women’s Safe Space / Meals / Service referrals / Shower / Laundry / Clothing / Arts and Activities

  • daytime refuge for women
  • crisis intervention, case management, referrals, legal advice
  • free breakfast (8.30am) and lunch (12.30pm) Mon-Fri
  • activities to help build confidence and life skills
  • shower, laundry services, and clothing
  • inclusive of transgender women

Phone: 9358 4553

Location: 182 Victoria St, Potts Point

Operating hours:

  • Mon, Wed, Thu, Fri: 8.30am – 3.30pm
  • Tue: 8.30am – 2pm

Click here for  Lou's Place

 

 

HopeStreet Women’s Space

Women’s Safe Space / Showers / Laundry / Service Referrals / Clothing / Emergency assistance

  • help with homelessness, mental health, domestic violence, trauma and addiction
  • case management, counselling, advocacy, advice, assistance and referrals
  • emergency food, clothing and toiletries
  • laundry and showers
  • sponsor Work Development Order (WDO) program
  • workshops and English language classes
  • support for women involved in street-based sex work
  • inclusive of transgender people

Phone: 9358 2388 or 8061 1555 

Location: 174 Cathedral Street, Woolloomooloo

Hours: Mon – Fri, 9.30am - 1pm

Click here for Hope Street Women's Services

 

City of Sydney Libraries

 

Phone / Internet

  • charge phones
  • access to internet

For branches and locations click here

 

 

Toilets

Toilet 

Click here for City of Sydney toilet locations

Click here for National Toilet Map

 

Oasis Youth Support Network

 

Crisis accommodation / Meals / Shower / Laundry / Internet / Service Referrals / Arts and Activities

  • young people 16 – 25 who are homeless or at-risk of homelessness
  • crisis and transitional accommodation
  • education and training including high school
  • fitness and recreation, young parents program
  • case management, counselling
  • drop-in centre, Monday – Friday 8.30am - 10.30am, with breakfast, showers, laundry, computers

Phone: 9331 2266 (operates 24/7 for crisis accommodation)

or Phone: 9380 6308 (for transitional accommodation)

Location: 365 Crown Street, Surry Hills

Operating hours:

  • Mon – Thu: 9am – 5.pm
  • Fri: 9am – 4pm

Click here for Oasis youth support network

 

 

Link2Home

Service referrals / Crisis accommodation 

  • information and referral telephone service for people who are homeless or at risk of becoming homeless across NSW
  • referral to homelessness services across NSW

Phone: 1800 152 152 (freecall 24/7).

Click here for FACS Housing advice 

 

St Vincent’s Homeless Health

Health 

  • outreach help for people with complex health needs such as homelessness, drug and alcohol issues or mental health conditions
  • assessment, treatment, referral and care coordination
  • help to get inpatient treatment or specialist care

Phone: Intake line 1800 602 417 or 8382 1512 (Mon - Fri: 8am - 4.30pm)

Click here for St Vincent's Hospital

 

Will2Live

Meals 

  • meals every weeknight at Cnr Pitt Street and Eddy Avenue Central Station, from 6.45pm

Click here for Will2LIVE

 

 

Orange Sky

Shower / Laundry

  • free laundry van that travels to several locations throughout the week
  • free shower van
  • sit and have a chat while you wait

Schedule changes weekly see HERE

 

 

Twenty10

LGBTQI+ Support / Health / Arts and Activities / Internet / Laundry / Shower / Service Referrals

  • LGBTQI+ Drop In centre (12 – 25 years old) with free food and drink, Wi-Fi, Xbob and Wii, laundry, and shower
  • Health clinic (Tuesdays, 3pm – 5pm)
  • ICLC legal clinic (Every 3rd Monday, 3pm – 5pm), to book click HERE
  • housing service for LGBTQI+ youth (under 26)
  • free counselling, by appointment
  • Women’s Coming Out Group (18+ years old), every second Thursday 7pm – 9pm
  • Men’s Talking it Out Group (18+ years old), every second Thursday 7pm – 9pm
  • Qlife telephone counselling and referral service (3pm – 12am every day)
  • Accessible gender neutral toilets

Location: Level 1, 45 Chippen Street, Chippendale

General operating hours: Mon – Fri (9.30am – 5.00pm)

Drop In centre hours: Mon – Tue, Thu – Fri (2.pm – 5pm)

Support and intake phone: 8594 9555

QLife: 1800 184 527 or chat online HERE (daily 3pm – Midnight)

Click here for  Twenty 10

 

 

St Canice’s Church

Meals / Refugee Service

  • free lunch seven days a week (11am – 1pm)
  • free dinner Wednesday nights (from 7pm)
  • the Jesuit Refugee Service located at St Canice’s offers emergency assistance, temporary shelter, legal advice, employment support and more

Location: 28 Roslyn Street, Elizabeth Bay

Click here for St Canices Church

 

Salvation Army Street Level

 

Image result for salvation army street level sydney logo

Meals / Laundry / Arts and Activities / Shower / Service Referrals

  • Lockers, showers, meals, laundry
  • Community lunch every Thursday 12-1pm
  • Recreational activities and informal English language classes
  • Low cost fresh and packaged food and groceries
  • Low cost café and op shop
  • Case manager for support with housing, Centrelink, advocacy and referrals

 

Phone: 9360 1321

Location: Derby Lane (off Albion St), 339 Crown St Surry Hills

Operating Hours: Mon-Fri 9.30am - 3.30pm

Emergency Relief Assistance line: 1300 371 288 (Mon-Fri, 9am - 5pm)

 

Click here for Street Level

 

Kirketon Road Centre (KRC)

KRC

Service Referrals / Health

  • walk-in primary health care service
  • no appointment needed
  • no Medicare card needed
  • free condoms
  • 24/7 injecting equipment dispenser and sharps bin
  • opioid substitution access program
  • provides medical, counselling and social welfare services
  • target their services to youth, sex workers, people who inject drugs, people experiencing homelessness, LGBTIQ community and Aboriginal peoples

Location: Above Darlinghurst Fire Station, entrance on Victoria Street, Darlinghurst

Phone: 9360 2766

Hours: Mon-Tue & Thu-Fri: 9.30am - 5pm

            Wed: 12pm - 5pm

Weekends and Public Holidays: 10am - 1.45pm (NSP and methadone dispensing only)

Click here for KRC

 

Clinic 180

 

Sexual health / Service Referrals / LGBTQI+ Support

  • Connected with Kirketon Road Centre (KRC)
  • Open late, services by appointment
  • Sexual health screening, STI treatment, sex worker health checks, HIV and Hep C testing, Hep B testing and vaccination (weekdays only)
  • Condoms, needle and syringe distribution
  • Social welfare advice and referral
  • Medicare card not required

Location: 180 Victoria St Potts Point

Phone: 9357 1299 (between 2.30pm – 9pm) or call KRC before 2.30pm on 9360 2766

Operating hours:

  • Mon – Fri: 2.30pm – 5.30pm and 6.30pm – 9pm
  • Saturday: 2.30pm – 7 pm

Click here for Clinic 180

 

Homeless Persons' Legal Service

Homeless Persons' Legal Service

Legal Advice / Service Referrals

  • Outreach clinics provide free legal advice and assistance
  • Advice on civil legal matters such as fines, credit and debt, tenancy, AVOs, victim’s compensation, Centrelink problems
  • Representation in court on criminal maters
  • Clinics at various times at different locations – see website for details
  • Attend WISH held at The Wayside Chapel from 9.30am - 11.30am on the third Wednesday of each month (except July and December)

Phone: 8898 6545

Click here for Homeless Persons' Legal Service clinic times

 

Matthew Talbot Hostel

Matthew Talbot Hostel

 

Showers / Clothing / Phone / Service Referrals / Arts and Activities / Meals / Laundry / Health / Emergency assistance / Crisis Accommodation

  • crisis accommodation and specialised support to men 21 years old or over who are homeless or at risk of homelessness
  • primary health care medical clinic, pastoral care, counselling and basic facilities

Location: 22 Talbot Place Woolloomooloo

Phone: 9358 8102 (open 24/7)

Click here for Matthew Talbot Hostel

 

Newtown Neighbourhood Centre

Newtown Neighbourhood Centre

 

Phone / Service Referrals / Arts and Activities / Meals / Emergency assistance / Internet / Women’s Safe Space / LGBTQI+ Support / Pets

  • boarding house outreach service, homeless outreach
  • access to computers, internet, phone and printing
  • information, social support and referral, including low cost accommodation information
  • yoga, tai chi, English classes ($3-5 per class)
  • counselling
  • aged care service
  • playgroup (children aged 0-6), every Thursday from 10am – 12pm
  • women and family safe space, alternate Tuesdays 11am – 1pm
  • free lunch every Thursday from 2pm - 4pm at their ‘One Stop Shop’ (Centrelink, Housing, legal, domestic violence support, Pets in the Park)

Phone: 9564 7333

Location: 1 Bedford St Newtown

Hours: various hours for different services – see website

  • Mon to Fri: 9.30am - 4pm (general)

Click here for Newtown Neighbourhood Centre

 

Ozanam Learning Centre (OLC)

Service Referrals / Arts and Activities / Internet

  • referrals to case management and other supports
  • provide free access to accredited onsite education
  • free recreational activities and living skills program
  • group outings
  • support groups and counselling

Location: Level 3, 99 Forbes Street Woolloomooloo (next to the Matthew Talbot Hostel)

Hours: Mon-Fri 8.30am - 4pm

Phone: 9358 8170

Click here for Ozanam Learning Centre

 

Pets in the park

Pets / Service Referrals

www.petsinthepark.org.au

  • Pet health clinic in Darlinghurst
  • free health checks, vaccinations, flea treatment, worming treatment and basic medication for pets owned by people who are homeless or at risk of homelessness
  • Must have a referral letter to attend clinic, from: Rough Edges, The Wayside Chapel, Mission Australia, NEAMI or Matthew Talbot Hostel

Hours: Last Sunday of every month, 2pm - 4pm. Last animal seen at 3.45pm

Location: St Johns Anglican Church, 120 Darlinghurst Road

Phone: 1300 017 979

Click here for Pets in the Park

 

Youth Off The Streets

Meals

  • Food van, nightly at 10pm
  • All ages welcome

Location: Green Park, Darlinghurst Road Darlinghurst (opposite St Vincent’s Hospital)

Click here for Youth Off the Streets