NBN Problems

Tuesday 3 October 2017

Constituents have been calling about problems with NBN construction and connections, and there are many media reports about slow connections. The first point for complaints is NBN Co, 1800 687 626 or complaints@nbnco.com.au. If this does not fix the problem, the Telecommunications Industry Ombudsman may be able to help: www.tio.com.au. As this is a Commonwealth Government program, your federal MP may have contacts to help resolve urgent problems or sort out disputes.